[REVISED] Game Policies and Penalties

Special Force 2 SEA Policy

The following rules govern the Special Force 2 SEA game and the Special Force 2 SEA website (including message boards/forums). Please be aware that failure to comply with these rules of conduct may result in the termination of your e-Games game account according to the e-Games Online Game USER AGREEMENT AND SOFTWARE LICENSE.

PlayPark© reserves the right to permanently ban an offender immediately should the need arise.

Swindling / Fraud Policy

We do not interfere with trading/purchasing between players since such negotiations are not visible to us. However, we MAY make an exception in the event that we find out that a particular player habitually cheats; we will take necessary actions as it is harmful to the community.

You are responsible for maintaining the safety and confidentiality of your password. You shall also bear the consequences resulting from your disclosure or allowing the disclosure of your password. PlayPark©, its employees, administrators, moderators, and Game Masters will never ask for your password offline or online, except when required to enter a password as part of the login process.

Players should be wary of scams through phishing. Phishing is the act of sending an email falsely claiming to come from a legitimate source in order to steal confidential information to commit fraud and/or theft. These email messages usually contain links that, when clicked, leads clients to what appears to be a trusted website, or which generates a pop-up window, and requests that clients enter confidential personal and financial information. PlayPark© will never send you an email requesting that you verify any confidential information such as personal data, usernames, and passwords.

Players should not impersonate any PlayPark©, Dragonfly GF Co., Ltd© employee.

Account, Character and / or Items Sharing Policy

Players may not advertise the intent to or commit the act of buying, selling, trading or sharing, or transferring any access to your account, character/s, or item/s; we do not entertain reports or restore any items related to this.

Trading or selling your account is prohibited unless we provide an option to do so.

Illegal Play Policy

Any player found to be using illegal programs such as bot/hack/cheat programs and software will have their account permanently banned without warning.

Players shall not communicate the existence of any exploitable bug (bugs that grant the user unnatural or unintended benefits) either directly or through public posting, to any other player. Bugs should be promptly reported via the i-box/GM in-game.

Any tools or ideas that allow someone to gain certain items or duplicate items will be banned and have their items deleted.

Players may not modify any part of the Special Force 2 SEA Client, server, or any part of the official website.

Players should not attempt to interfere with, hack into, or decipher any transmissions to or from the servers running Special Force 2

Private Server Policy

Players are strictly discouraged to play Special Force 2 SEA on any server that is not controlled or authorized by Dragonfly GF Co., Ltd©, or PlayPark©.

You will not create, use, or provide any server emulator or other site where Special Force 2 may be played, and you will not post or distribute any utilities, emulators or other software tools related to Special Force 2 without the express written permission of Dragonfly GF Co., Ltd©.

Harassment Policy

While enjoying Special Force 2, you must respect the rights of others and their rights to play and enjoy the game. To this end, you may not defraud, harass, threaten, or cause distress and / or unwanted attention to other players.

Players should not use sexually explicit, harmful, threatening, abusive, defamatory, obscene, hateful, racially or ethically offensive language.

Players are not allowed to organize nor be a member of any pledges or groups within Special Force 2 SEA that are based on or espouse any racist, sexist, anti-religion, anti-ethnic, anti-gay, or other hate-mongering philosophies.

Naming Policy

You may create a character and choose a name for your character to identify your character to other members. You may not select the name with the following criteria :

  • Sexually explicit, harmful, threatening, abusive, defamatory, obscene, hateful, racially or ethically offensive language vulgarity.
  • Name that associate with trademark, copyright or any propriety rights.
  • Special coding.
  • Names associating with PlayPark© and or GM characters.

Other Abuses

Players are prohibited to market, promote, advertise, or solicit within the Special Force 2 game or on the official website.

Players are prohibited to use Special Force 2 as a means of promoting prostitution.

Players are not allowed to use a dummy account or with the help of an accomplice to illegally gain high scores of Kill/Death record, EXP, SP Points, Clan Record, or to unlock achievements/events within the game.

Repeated spamming or flooding in the Lobby chat is also subject to the temporary removal of the ability to communicate.

Players are discouraged from spreading false rumors about the Game, the Company, and other players.

Players should not disrupt in-game events or tournaments by harassing participants and event facilitators.

Players should not violate any local, national, or international laws or regulations. Interruption of Service

PlayPark© reserves the right to interrupt the Service from time to time on a regularly scheduled basis or otherwise with or without prior notice in order to perform maintenance.

You acknowledge that the Service may be interrupted for reasons beyond the control of PlayPark© and we cannot guarantee that you will be able to access the Service or your Account whenever you wish to do so. PlayPark© shall not be liable for any interruption of the Service, delay or failure to perform resulting from any causes beyond its reasonable control.

PlayPark© shall not be obligated to refund all or any portion of any Account fee by reasons of any interruption of the Service by reason of any of the circumstances as described above.

Suspension / Termination of Account

You agree that if the Service or your account is suspended temporarily or even terminated/canceled for any reason or length of time, you are not entitled to any reimbursement or refund of any fees (PlayMall Cash).

We may terminate this Agreement (including your Software license and your Account) immediately and without notice if you breach this Agreement or willfully infringe any third party intellectual property rights, or if we are unable to verify or authenticate any information you provide us, or upon gameplay, chat or any player activity whatsoever which is, in our sole discretion, inappropriate and/or in violation of the spirit of Special Force 2 as described in the Agreement.

Privacy Policy

We do not record e-mail addresses of the visitors. All personal information that is voluntarily given to http://www.playpark.com/en-ph/ or http://sf2.playpark.com/ will not be issued, sold, or redistributed.

Your computer reaches us via a particular IP (Internet Protocol) address. This can tell us things like what part of the world you are coming from or what service provider you are using, http://www.playpark.com/en-ph/ or http://sf2.playpark.com/ will link your IP to your personally identifiable information about you for billing purposes.

Restoration Policy

Problems arising from the game server/system error will be restored to the last information saved in the database after complete checking. When we restore your character, item(s), etc…, you might encounter loss of experience, levels and etc … due to the last saved information not saved.

There will not be any restoration due to self negligence such as accidentally starting the item duration.

All cases have to be reported within 7 days because your account information will expire within 7 days. There will not be any restoration for cases reported after 7 days of the incident as we cannot locate it due to database expiration.

You will not provide false information or intentionally hide any information when registering your account as you cannot prove that the account belongs to you during our verification. Thus, there will not be any restoration.

Penalty Table

Category  Offense Description 1st Offense Penalty 2nd Offense Penalty 3rd Offense Penalty Policy for Victims
General Misconduct Player Harassment Rude behavior, obscene/sexual remarks, racism, cursing or aggressive, harassing behavior including derogatory and/or hateful comments that are sexual, racist, religious or related to gender or creed 3-day Chat Ban or 7 days account ban depending on the degree of harassment. Permanent account ban    
Inappropriate character name  Having a name which is obscene, sexual, racist in nature or any name which the GMs see as aggressive to players Name change by GM  Name change by GM and 7 days account  ban Permanent account ban  
Insult/abuse GM or Company  Any act or comment that is directed to the GM or the Company which is insulting and abusive. Verbal Warning 7 day chat ban  30 day chat ban or permanent account ban  (At GM discretion)  
Spread Slander or Rumors against GM or Company  Any false information being disseminated against the GM or the Company Permanent account ban      
Grave threats against GM or Company Employee  Threatening a GM verbally, in-game or on any social media platform Permanent Ban/Legal Action      
Account Sharing An act of letting other people use your account Warning 7 days account ban 30 days account ban  
Disrupting an In-game Event/Tournament Any form or act that a player does to disrupt an in-game event or tournament Warning & disqualification from joining the event. 7-day ban  Permanent account ban  
Game Integrity Infringement Using Hacking Tools  Using a third-party program, game client modification or using other illegal means to play the game in a manner that is not intended by the creators  30-day ban or Permanent Ban (At GM discretion) Permanent account ban    
Sharing, buying, and selling of hacking programs or methods  Permanent account ban      
Bug abuse/exploits Deliberate abuse of in-game bugs such as gameplay, character, interface, item, quest, non-player character (NPC) bugs Warning 7 days account  ban 30 days account ban.  
Farming/Boosting Any attempt to use a dummy account or with the help of an accomplice to illegally gain high scores of Kill/Death record, EXP, SP Points, Clan Record, or to unlock achievements/events within the game. Warning 3-day ban 30 days account ban  
Inappropriate Advertising Advertising hacks and hacking websites    Permanent account ban      
Promoting other websites or promotions    Warning 3-Day Ban  Permanent account ban  
Illegal Trading or Cash Transactions Item, Game money, Account trade with Real Cash    Permanent account ban      
Account trade with game money    Permanent account ban      
Account/Item Theft Account Hacking Any unauthorized access to another player’s account, by illegal means or not Permanent account ban     No compensation for item or GP loss. 
General Fraud Impersonating GM or Company Staff    Permanent account ban      
Impersonating another user/player/person    7-day account ban  14-day Ban  Permanent account ban  
Claiming relation to a GM or a PlayPark/Dragonfly employee    Permanent account ban (Release at the discretion of the banning GM)       
Attempting to deceive a Game Master   Warning Permanent account ban    
Attempting to deceive a PlayPark employee   Warning Permanent account ban    
Perjury Reporting false incidents 7-day ban  30-day ban/Any further reports will not be entertained